Synchronicity – The Key To Providing The Ultimate Resort Spa ...

When guests stay at your resort/hotel spa, do they leave feeling they have had one relaxing, unique visit or two separate, distinct experiences: one as a hotel... ... Then, be able to transfer the guest to spa reservations or, ideally, book the treatments themselves. Spa offerings should also be presented to educate unknowing guests. During check-in, employees should confirm spa appointments, ask about special diets and give the guest his spa itinerary. ...